FAQs

One of Great Springs' largest benefits is our very accessible price. Our water is sold for 75 cents per gallon across all our locations. We strive to cut out all unnecessary processes and middlemen from our business model to pass those savings on to our customers. 

Follow this instructional video to learn how to operate our cashless payment option. We aim to make shopping as convenient as possible by accepting credit cards and cash.

Our water is sourced from Harvest Spring, located on 250 acres of environmentally protected land the spring serves as the head water of Tack Brook and has been flowing in Plymouth County for over 200 years. The spring has a water flow rate of 1,000,000 gallons per day of all natural spring water.

Our spring water is filtered naturally by sand and gravel as it rises to the surface at a crisp temperature of 45 degrees. absorbing essential vitamins and minerals along the way. It is well balanced, extremely pure, and our source is located on hundreds of acres of protected land. Our spring water is regularly tested and the results of our latest spring water quality report and our 100% PFAS free test results are always available to view on our site. Two sanitary bore holes supply our water which is collected in a food grade pipeline that fills 45,000 gallon stainless steel silo tanks. The water is lastly micro-filtered and passed through a UV light water treatment, reaching the highest quality and safety standards.

Great Springs water stations currently accept cash, credit cards, Apple Pay, Google Pay, and promotional credit through our QR Code readers.

Great Springs occasionally runs promotional events where QR coupons with store credit are given away. If you ever receive this credit the coupons can be scanned at the QR code reader to apply the discount. Outside of this application, the QR code readers are not used for regular payment, which is handled at each water station’s checkout machines.

Great Springs’ model is unique in the water industry; we focus on locally-sourced, sustainable drinking water. We do not operate a bottling plant; we never package our spring water in single-use materials; we minimize transport distance from spring water source to unit; and our stainless steel tankers make no additional stops. For every 5 gallons of water dispensed from our water refill stations, we save 40 single-use plastic water bottles from entering waste management systems.

Great Springs encourages shoppers to reduce, reuse, and refill. If you already have water 3 gallon or 5 gallon water jugs we encourage you to bring those to our water refill stations. With proper care and sanitization, refillable water jugs should have a very long lifecycle. This minimizes any plastic from entering landfills. If you are not currently in possession of a 5 gallon water jug, we will be selling branded high-quality Great Springs jugs on online store coming soon. In the meantime, you can purchase water jugs here.

When it comes to choosing the right type of water for you, it's important to understand the differences between spring water and purified water. Spring water is sourced naturally from underground springs, and is generally considered to be a more natural and pure form of water. On the other hand, purified water goes through various filtration processes to remove impurities and contaminants, resulting in a more consistent and predictable product. While both types of water can be considered safe to drink, the choice between spring water and purified water ultimately comes down to personal preference and individual needs. Whether you prioritize taste, environmental impact, or health benefits, it's important to make an informed decision about the type of water you consume.

Spring water is a natural source of minerals that can provide various health benefits. The minerals found in spring water vary depending on the location and type of spring. Common minerals found in Great Springs' water include calcium, magnesium, potassium and sodium. These minerals are essential for maintaining healthy bones, muscles, and nerves. Calcium and magnesium, for example, help regulate blood pressure and prevent osteoporosis, while potassium helps maintain healthy heart function. Drinking spring water can also help improve digestion and boost the immune system. So, next time you refill your 5 gallon jug with spring water, remember that you are not only quenching your thirst but also providing your body with essential minerals.

Follow these simple steps to sanitize water bottles and water jugs, keeping your spring water fresh and preventing bacteria from growing.

TO FRESHEN WATER BOTTLES: To periodically freshen a container, mix one tablespoon of baking soda per 1/2 gallon of regular water and shake capped containers. Pour out the solution.

TO SANITIZE WATER BOTTLES: To sanitize use a few ounces of vinegar OR 1/8 teaspoon (a few drops) of household bleach per gallon of regular water. Shake the mixture around, let it stand for approximately five minutes, then empty the containers.

After either process, remember to always rinse your water bottles or water jugs thoroughly, let them air dry, then RECAP them to help keep them clean.